Call center and telesales services in Qatar
Keep your customers connected.
We handle sales conversations, follow-ups, and customer support for your business. Your customers reach a team that knows your offer, and your leads are followed up.
You reach our sales team directly on WhatsApp.
What we do for you
Qualify your leads
We call your leads, find out what they need, and check whether your offer fits them.
Make sales calls & follow up
We make sales calls on your behalf and follow up until the customer decides.
Handle your customer support
We answer your customers’ questions and support them before and after they buy.
How it works
Your customers, heard and supported.
- 01
Qualify your lead
We find out what each lead needs.
- 02
Discuss your offer
We explain your offer and answer the customer’s questions.
- 03
Follow up with your customer
We follow up until the customer is ready to order.
Where it fits in your sales cycle
- Reach
- Engage (covered by this service)
- Close (covered by this service)
- Fulfill
Every Fido service covers part of one cycle: reach, engage, close, fulfill. You can start with one service and add the next when you need it.
Who it’s for
A call center suits businesses with leads from campaigns, activations, or online channels that need follow-up, and brands that want customer support handled by a team that also sells.
Brands we run this for
OoredooTelecom and connectivity
Questions
Can the call center follow up leads from field sales and activations?
Yes. Leads captured by our field teams and at activations can go straight to our call center for follow-up and closing.
Do you handle customer support as well as sales?
Yes. Alongside sales calls and follow-ups, we answer your customers’ questions and support them after they buy.
Do you offer telemarketing and outbound sales calls?
Yes. Our call center makes outbound sales calls for your brand, qualifies your leads, and follows up until the customer is ready to order.
How do we start?
Message us on WhatsApp with what you sell and who you want to reach. In a short call we agree the scope, the team, and the timing. Then your team goes out, and we keep you updated.
Where are you based?
Fido Marketing Services is based in Al Bourgue Building, Al Aziziya, Doha, and has run sales teams for brands in Qatar since 2014.
Works well with
Tell us your goal.
We’ll put our team to work.
Tell us what you sell and who you want to reach in Qatar. We’ll help you choose the services you need.
WhatsApp usYou reach our sales team directly.
marketing@fido.qa- Message usTell us what you sell and who you want to reach.
- A short callWe agree the scope, the team, and the timing.
- We get to workYour team goes out, and we keep you updated.